Distance Sales Agreement

This Distance Sales Agreement is valid for sales transactions conducted electronically between the consumer and the seller, outlining the rights and obligations of the parties. This agreement has been prepared in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.

1. Parties

Seller:

The seller is the product/service provider on the date this agreement is executed. Contact information is available on the website and has been provided to the consumer.

Buyer (Consumer):

The buyer is the person who places an order through the seller's website and is a party to this agreement. The buyer confirms this agreement with the contact information provided during the order process.

2. Subject of the Agreement

This agreement regulates the rights and obligations of the parties regarding the sale and delivery of the product/service ordered electronically by the buyer from the seller's website. The subject of the agreement includes the characteristics of the product/service ordered by the buyer, the sales price, and payment terms.

3. Product/Service Information

The type and category of the product/service, quantity, brand/model, color, and the total sales price including all taxes have been presented to the buyer in accordance with the information provided during the order process. This information becomes an integral part of this agreement upon the buyer's approval of the order.

4. Delivery Conditions

4.1. The ordered product will be delivered to the delivery address specified by the buyer. The delivery period does not exceed 30 days from the confirmation of the order.

4.2. Unless otherwise specified, the delivery costs of the product are the responsibility of the buyer. The seller is responsible for delivering the product safely and completely.

5. Payment Conditions

The buyer is obliged to pay the full and complete amount for the product using the payment method specified during the order. The seller may withhold the delivery of the product until the full payment is received.

6. Right of Withdrawal

6.1. The buyer has the right to withdraw from the contract without giving any reason and without paying any penalty within 14 days after receiving the product.

6.2. To exercise the right of withdrawal, the buyer must notify the seller in writing within this period. The product to be returned under the right of withdrawal must be unused and retain its resellable condition.

7. Product Return and Exchange Conditions

7.1. The buyer may return the product by exercising the right of withdrawal or if the product is defective. The return process will be carried out in accordance with the procedures set by the seller.

7.2. In the case of a return, the product price will be refunded using the payment method the buyer used within 14 days from the return of the product.

8. Privacy and Security

The seller keeps the buyer's personal information confidential and does not share it with third parties. Payment information belonging to the buyer is used only during the payment transaction and is not recorded.

9. Resolution of Disputes

Consumer Arbitration Committees and Consumer Courts in the seller's place of residence are authorized to resolve any disputes arising from this agreement.

10. Entry into Force

The buyer is deemed to have accepted all terms of this agreement from the moment they place an order. This agreement comes into effect with the buyer's order confirmation.

Contact

You may contact us for any questions regarding this agreement.